1.24LIV TERMS OF USE:
24Liv offers a personalized Pay-per-view (PPV) or VOD service that allows our members to access web-movies and Short films (“24Liv content”) streamed over the Internet to Mobile and other devices (“24Liv devices”). These Terms and conditions govern your use of our service. As used in these Terms and conditions, "24Liv service", "our service" or "the service" means the personalized service provided by 24Liv for discovering and watching 24Liv content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service. These Terms should be read concurrently with our Privacy Policy and such other policies as may be applicable from time to time [links to be provided here] (collectively the “Policies”).This document is an electronic record according to the Information Technology Act, 2000 and rules there under as applicable and various other statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2. MEMBERSHIP AND REGISTRATION:
You can be a member of 24Liv Platform if you have internet access, a device on which our Platform is compatible with and provide us with one or more Payment Methods for obtaining membership. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time.
3. PROMOTIONAL OFFER:
We may from time to time offer special promotional offer, plans or memberships (“Promotion Offer”). We may provide you a free trial before your membership is confirmed with us (“Free Trial”). The free trial would be for 7 Days period and this is a promotion offer only so that members can truly experience the quality of our Services and get convinced of taking a membership with us. Free Trial is only provided upon our discretion, which can be revoked at any time and for any reason. Promotion Offer eligibility is determined by 24Liv at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. You are prohibited from misusing Free Trial in any manner whatsoever. 24Liv has sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent 24Liv membership to determine Offer eligibility. Subscription plans for accessing the Platform and availing the Services are available on the Platforms (“Subscription Plan”): Subscribe Now. We may provide other membership plans from time to time including promotional plans. Membership plans will be on a monthly basis and payment for each month should be done to us in the beginning of the month. We may also provide a Pay Per View model for watching contents from our platforms.
4. PAYMENT METHOD:
You may provide your membership fee (“Subscription Amount”) through any valid payment method which is acceptable to us including payment through net banking, VISA/MASTERCARD payments or any other mode which is available on our Platform. To use the 24Liv service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your
primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. Your mode of payment shall be saved, with your consent, and the Subscription Amount shall be deducted automatically at the beginning of each month unless you terminate the Services before such deduction. Please note that depending on your payment method, other fees will be charged to your account over and above the Subscription Amount that is shown on our Platform. Local taxes depending upon your location shall also be charged over and above the Subscription Amount. You shall remain responsible for any unpaid amount due to us. Unless payment is provided, we shall suspend your access to our Platform. We may change our Subscription Plans and the type of Subscription Plans any time. Any price changes to the Subscription Plans will apply only after give you prior notice of at least 30 days.
5. USER NAME AND PASSWORD:
Upon your payment of Subscription Amount in accordance with our Subscription plan and providing us all mandatory details including phone no. e-mail address etc., you shall be provided a username and password. All the details provided by you shall be accurate and you shall be responsible for providing any incorrect information. You shall not be able to access Our Platforms without providing us all information accurately.
6. CHANGE YOUR PASSWORD:
You may be required to change your password in case of any suspicious activities upon our notification. Your registered account on Our Platform is personal to you and is non-transferable to any other person or entity. However, as mentioned above, with your registered account, you may use our Platform in the number of devices as permitted by Your Subscription Plan.
7. CHANGES TO THE PRICE AND SUBSCRIPTION PLANS:
We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
8. LEGAL AGREEMENT:
If you are using 24Liv streaming Platform or Services provided in the Platform you are legally bound by these Terms. If you do not agree to these Terms or our Policies please refrain from using our Platform.
Third party content on the Platform shall have their respective Terms and if you are using third party content through our Platform, You shall also be bound by the respective terms and policies stipulated by such third parties.
9. AMENDMENTS:
We may modify these Terms at our discretion (“Amendments”) without prior notice to you. The modified Terms shall be updated on our Platform with the date of latest revision. You are requested to keep checking these Terms to keep yourself abreast about the Amendments made. Your use of the Platform shall be governed by the latest Amendment made to the Terms.
10. DISCLAIMERS:
i. Our Services are provided on an ‘as is’ and ‘as available’ basis. Service may be
interrupted at times causing you to lose some data or the type of Service may change from time to time or be discontinued or limited for any reason (specifically to You or in general) without any risk or responsibility from Us. Your Use of our Services shall be at your own risk.
ii. It is our goal to offer reliable quality of Services. However, we offer no guarantees or warranties and to the extent permitted by law, we disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. No warranties are made that the Platform will be available on a consistent basis, that defects in the Platform will be corrected in a timely manner or that the Platform will be free of viruses or other harmful materials.
iii. We are not liable to You or any third party (for any monetary or other damage suffered by You or such third party) owing to any omissions, errors, inaccuracies, delays, failures, interruptions, viruses, defects, deletions, failure in networks or communications lines, destruction, theft or unauthorized access to Your network, system or computer.
iv. We shall have no responsibility or onus or liability over third party content available through the Platform. User discretion is advised on viewing contents available on the Platform.
v. We shall not be held responsible and expressly disclaim any liability whatsoever for any claims, demands or damages, direct or indirect, of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the Services.
11. WHO CAN USE 24LIV PLATFORM :
You must be at least 18 years of age who are eligible to contract legally, to become a member of the 24Liv service. Minors may only use the service under the supervision of an adult. If you are part of any legal entity, you are to use this Platform only if you can represent and warrant that you are authorized to do so and have the authority to bind your legal entity to these Terms. If you are a minor (below 18 years of age), your use of this Platform shall mean that your legal guardian has given you his/her implied consent. Please note that we have the right to terminate your membership on our Platform if we have reason to believe that you are in breach of any of our Terms or Policies or applicable laws.
12. 24LIV SERVICE:
Our Platform provides our members access to a wide range of Malayalam and Tamil movies. You will be able to search for your favorite movies and view them on our Platform at your discretion. Our Services are available only in the geographic locations where we offer them and where we have licensed the contents on our Platform. You may use our Platform in a number of devices depending upon your subscription plan.
The 24Liv service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your 24Liv membership we grant you a limited, non- exclusive, non-transferable right to access the 24Liv service and view 24Liv content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
The content on the Platform is updated frequently. The time it takes to begin watching the content on our Platform will vary based on your location, available bandwidth at the time, the content you have selected and the configuration of your device. The videos available on our Platform are of varied quality and the display quality shall be varied from medium to medium. Our software shall be different for each medium that you use to access our Platforms, which needs to be maintained as it is for your using of our Platforms. As and when the software is updated, it shall automatically be updated in your devices, without which your use of our Platforms may be hampered.
The 24Liv service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of 24Liv content. You can turn off tests participation at any time by visiting the "Account" page and changing the "Test participation" settings.
Some 24Liv content is available for temporary download and offline viewing on certain supported devices (“Offline Titles”). Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time period within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country.
You agree to use the 24Liv service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the 24Liv service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the 24Liv service; use any robot, spider, scraper or other automated means to access the 24Liv service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the 24Liv service; insert any code or product or manipulate the content of the 24Liv service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the 24Liv service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.
The quality of the display of the 24Liv content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all subscription plans allow you to receive content in all formats. Default playback settings on cellular networks exclude HD, Ultra HD and HDR content. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). A download speed of at least 25.0 Mbps per stream is recommended to receive Ultra HD (defined as a resolution of 1080p or higher) and HDR content. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching 24Liv content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your 24Liv ready device.
24Liv software is developed by, or for, 24Liv and may solely be used for authorized streaming and viewing of 24Liv content through 24Liv ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices.
You only have a limited, non-exclusive, revocable, non-assignable and non-transferable right and license to the non-commercial use of our Platform which is subject to your strict compliance of Our Terms and Policies.
13. TERMINATION OF SERVICES:
You can cancel your 24Liv membership at any time, and you will continue to have access to the 24Liv service through the end of your chosen Subscription Plan. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unwatched 24Liv content. To cancel the account you may use the option of ‘delete account’ available on our Platforms. If you deactivate your account with us or stop using our Services, You shall no longer be bound by these Terms, except your liability to us with respect to our Intellectual Property Right related to the Platforms and Services. We reserve our right to terminate your membership at our sole discretion. Any termination or suspension of your account will not affect your liability to us.
14. REFUNDS POLICY:
For pay-per-view contents once rented, the amount cannot be refunded or redeemed against any other benefits.
15. CONFIDENTIALITY:
You shall be responsible for maintaining the confidentiality of your account with us. If you are made aware of any unauthorized use of your account, you shall inform us immediately.
16. LIABILITY:
You shall be responsible for the use of the Platforms and the Services provided. You should maintain control over your account on our Platforms and not reveal the password or details of the payment method associated with the account to anyone. You shall indemnify us for any loss incurred to us due to any unauthorized use of your account and/or breach of these Terms or caused by you in any other manner from your use of the Platform or Services.
17. INTELLECTUAL PROPERTY RIGHTS:
The content available on the Platform shall belong to third parties or us. All Intellectual Property Rights (as defined below) shall belong to the respective parties whose name the Intellectual Property Right is indicated as belonging to.
ii. The Platform including its look and feel belongs to us and we have all the Intellectual Property Rights associated with the Platform.
iii. No infringement of the Intellectual Property Rights pertaining to the Platform or the content available on the Platform is permitted.
iv. You are also not allowed to access or tamper with non-public areas of Service, forge any TCP/IP packet header or any part of the header information or in any way use the Services to send altered, deceptive, or false source-identifying information interfere with, or disrupt, the access of any User, host, or network, including sending a virus, overloading, flooding, spamming, mail-bombing the Services and/or Platform(s), or by scripting the creation of content or accounts in such a manner as to interfere with or create an undue burden on the Services and/or Platform(s).
v. Use of any content and materials for any purpose not expressly permitted in these Terms or against applicable law, is prohibited.
vi. We are not liable for any infringement of Intellectual Property Rights by You. vii. You are not allowed to sell, license, rent, modify, distribute or re-distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, record or create derivative works from any materials or Content accessible through the Platform. viii. We are not responsible for the similarity of any of any content or programming in any media to materials or ideas transmitted to us.
ix. The term Intellectual Property Rights shall mean and include all intellectual property rights whether registered or unregistered including all copyrights which shall include the exclusive right to make and distribute copies of, , display and perform the copyrighted work and to prepare works derived from the original copyrighted work), software and source codes, trademark rights, patent rights, trade names or business names, design rights, mask-work rights, trade secrets, moral rights, author’s rights, rights in packaging, goodwill and other intellectual property rights, and all renewals and extension thereof and all rights or forms of protection of a similar nature or having an equivalent or similar effect to any of the above, which may subsist anywhere in the world, regardless of whether any of such rights arise under the laws of India or any other state, country or jurisdiction.
18. RESPONSIBILITY OF USER:
Users are responsible to follow all the norms of applicable law and standard decorum in using the Platform and Services.
You shall not:
I. Interfere with or disrupt the Platform or Services;
II. Attempt to gain unauthorized access to any part of the Platform;
III. Disrupt or interfere with the security of the Platform;
IV. Collect or store data about other users;
V. Improperly use the Platform;
VI. Create or transmit unwanted electronic communications such as “spam,” to other users or members of the Platform or otherwise interfere with other users’ or members’ enjoyment of the Services;
VII. Disseminate, upload or transmit malicious or invasive code or program; VIII. archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the Platforms;
IX. Circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Platform;
X. Use any robot, spider, scraper or other automated means to access the Platform or Services;
XI. Decompile, reverse engineer or disassemble any software or other products or processes accessible through the Platform; XII. Use the Platform through any proxy servers or VPNs XIII. Use the Platform for any illegal activities or against applicable laws. XIV. We reserve the right at our sole discretion to investigate either by ourselves or using external agencies any suspected breach of Your responsibilities as a User as set out in this and/or to report suspected illegal activities to law enforcement agencies having jurisdiction.
19. APPLICABLE LAW:
These Terms and Policies are governed by the laws of India
20. JURISDICTION:
Any dispute arising out of this agreement will be subjected to the jurisdiction of the District Court of Idukki, at Idukki District, Kerala, India wherein the registered office of the 24Liv Pvt. Ltd situate.
21. MISCELLANEOUS:
A failure to exercise or delay in exercising any right will not operate as a waiver of that right.
ii. If any provision of these Terms is invalid or unenforceable in whole or in part the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
iii. None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and us.
iv. Any notice issued under these Terms shall be presumed to have been delivered, if 12 hours have passed after an email with the notice is sent to the e-mail address of the concerned party, unless the sending party is notified that the e-mail address is invalid. Notices may also be given by certified mail, postage prepaid to the last known address of the receiving party which was available with the other party, which shall be effective once it is sent.
v. You may contact us for any queries or for reporting any abuse of Our Terms or Policies at admin@24Liv.in. In the event of any conflict between these Terms and information provided by our customer care team or other portions of our website, these Terms will prevail.
vi. In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Biju Joseph
E-mail id: support@24Liv.in & admin@24Liv.in
22. WARRANTIES AND LIMITATIONS ON LIABILITY:
The 24Liv service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non- waivable warranties or mandatory consumer protection rights that apply to you.
23. CLASS ACTION WAIVER:
WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND 24LIV AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless both you and 24Liv agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
24. UNSOLICITED MATERIALS:
24Liv does not accept unsolicited materials or ideas for 24Liv content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to 24Liv.
25. CUSTOMER SUPPORT:
To find more information about our service and its features or if you need assistance with your account, please visit the 24Liv Help Center on our website. In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will control.
22. SURVIVAL:
If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
26. CHANGES TO TERMS OF USE AND ASSIGNMENT:
24Liv may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.
27. ELECTRONIC COMMUNICATIONS:
We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
Have any questions? Contact us now!